CPA is committed to providing a caring, supportive and encouraging environment within the academy and therefore we have certain policies and procedures in place to echo these qualities. Please feel free to read through the relevant policies and procedures and do not hesitate to contact us should you have any questions.



The purpose of this policy:
• To protect children and young people who receive CPA’s services. This includes the children of adults who use our services.
• To provide staff and volunteers with the overarching principles that guide our approach to safeguarding and child protection;

Cassana Performance Academy believes that a child or young person should never experience abuse of any kind. We have a responsibility to promote the welfare of all children and young people and to keep them safe. We are committed to practise in a way that protects them.

Legal Framework
This policy has been drawn up on the basis of law and guidance that seeks to protect children, namely:
• Children Act 1989
• United Convention of the Rights of the Child 1991
• Data Protection Act 1998
• Sexual Offences Act 2003
• Children Act 2004
• Safeguarding Vulnerable Groups Act 2006
• Protection of Freedoms Act 2012
• Children and Families Act 2014
• Special Educational Needs and Disability (SEND) code of practice: 0 to 25 years – Statutory guidance for organisations which work with and support children and young people who have special educational needs or disabilities; HM Government 2014.
• Information sharing: Advice for practitioners providing safeguarding services to children, young people, parents and Carers; HM Government 2015
• Working together to safeguard children: a guide to inter-agency working to safeguard and promote the welfare of children; HM Government 2015

We Recognise That:
• The welfare of the child is paramount, as enshrined in the Children Act 1989.
• All children, regardless of age, disability, gender, racial heritage, religious belief, sexual orientation or identity, have a right to equal protection from all types if harm or abuse.
• Some children are additionally vulnerable because of the impact of previous experiences, their level of dependency, communication needs or other issues.
• Working in partnership with children, young people, their parents, carers and other agencies is essential in promoting young people’s welfare.

We will seek to keep children and young people safe by:
• Valuing them, listening to and respecting them.
• Appointing a Designated Safeguarding Officer (DSO) for children and young people.
• Adopting child protection and safeguarding practices through procedures and a code of conduct for staff and volunteers.
• Developing and implementing an effective e-safety policy and related procedures.
• Providing effective support for staff around safeguarding children.
• Recruiting staff and volunteers safely.
• Recording and storing information professionally and securely and sharing information about safeguarding and good practice with children, their families, staff and volunteers via E-leaflets, posters and one-to-one discussions.
• Share concerns and relevant information with agencies who need to know, and involving children, young people, parents, families and Carers appropriately.
• Manage any allegations against staff and volunteers appropriately.
• Creating and maintaining an anti-bullying environment and ensuring that we have a policy and procedure to help us deal effectively with any bullying that does arise.
• Ensuring that we provide a safe physical environment for our children, young people, staff and volunteers, by applying health and safety measures in accordance with the law and regulatory guidance.



Cassana Performance Academy is committed to providing a happy environment in which children can learn in and staff can teach in. For this reason we have an expectation of behaviour standards within the academy for staff (including volunteers), students and parents which are laid out below.

Students will:
• Treat their peers and teaching staff with respect.
• Behave in a manner that does not impact negatively on the learning of others.
• Be kind and do not start, take part or encourage behaviour that is offensive or leads to the exclusion of any other student.
• Support their peers through encouragement and kindness.
• Never present behaviour that is discriminatory or use derogatory language regarding someone’s age, disability, gender, racial heritage, religious belief, sexual orientation or identity.
• Not engage in any online behaviour that could be defined inappropriate – please see our e-safety policy for full details on appropriate online behaviour.

Staff will:
• Treat their colleagues, students and parents with respect.
• Remain professional at all times as laid out in our Professional Code of Conduct Policy.
• Be kind and supportive to all students.
• Always ensure that students are encouraged to do their best.
• Maintain good relations with parents and offer advice, support, guidance and feedback regarding their child if asked to do so.
• Never present behaviour that is discriminatory or use derogatory language regarding someone’s age, disability, gender, racial heritage, religious belief, sexual orientation or identity.
• Not engage in any online behaviour that could be defined inappropriate – please see our e-safety policy for full details on appropriate online behaviour.

Parents/Guardians will:
• Respect teaching staff, their knowledge and ability to judge the best options for each individual child.
• Not take part in any behaviour that encourages an over-competitive atmosphere or creates friction between other parents, students or staff.
• Always speak to CPA if they have any concerns or queries.
• Never present behaviour that is discriminatory or use derogatory language regarding someone’s age, disability, gender, racial heritage, religious belief, sexual orientation or identity.
• Not engage in any online behaviour that could be defined inappropriate – please see our e-safety policy for full details on appropriate online behaviour.

Failure to adhere to the behavioural expectations could lead to disciplinary action or dismissal for staff and exclusion from CPA activities and classes for students and/or parents. Under no circumstances will bullying be tolerated, or any behaviour that infringes the human rights of others or that affects the health and safety of themselves or others. Any offensive, aggressive or physical abuse towards staff will not be tolerated and could lead to immediate exclusion from Cassana Performance Academy.

If, at any time concerns are raised regarding bullying between staff, students or parents, by any of the said parties, CPA will endeavour to manage the situation promptly and effectively, by following the procedures laid out below.

• An informal chat with the accused and the accuser (separately) will be the first action taken, reminding all involved of the behavioural expectations as laid out above.
• Take written notes on any information given to ensure an accurate account is held.

• If the informal chat does not alleviate the issue then all parties involved will have a formal meeting. If the issues are between students then this must involve parents/guardians as well, unless it is not in the child’s best interest to have them present. This will be determined by the Designated Safeguarding Officer.
• If the issue is not resolved and bullying behaviour continues, this could result in the accused being excluded from all CPA activities if they cannot adhere to the academy’s behaviour policy.

If bullying concerns are against a member of staff, these should be reported to the Designated Safeguarding Officer. Please see our safeguarding policy for the correct procedure to follow.



Cassana Performance Academy understands that the use of technology is important and beneficial when used correctly, however we have a duty of care to all students and therefor this policy is in place to ensure adequate user safety and a comprehensive guide for staff and parents.

1.Teaching and Learning
The Internet can and will be used as a teaching tool where appropriate. For example, it could be used to show a syllabus video of an exercise they are doing in class, or to show a performance that they could learn from. Any material including videos and photos that are accessed using the Internet as a teaching tool will always be age appropriate.

2.1.Mobile Devices in Class (students):
During classes, there is no reason for students to have their mobile phones or any electronic device with them in the studio and if they bring a device to class it must be left outside the studio. This is left at their own risk and no responsibility for any loss or damage to said belongings will be taken by CPA. Should students chose to use their phones during their breaks they must not access any sites or social media that is not age appropriate. If they are seen doing so, the Designated Safeguarding Officer will contact parents and the mobile device will be confiscated and stored securely until parents collect their child. Please see the visual on the next page for age restrictions around social media and platforms such as YouTube. At not point will bullying behaviour be tolerated by CPA whether this is in class or online. Please see our Behaviour and Bullying policy for full details.

2.2.Mobile Devices in Class (Staff):
Staff may keep their mobile devices with them during class in case of emergency and to use to play music, share syllabus videos and exercises and to take photos and videos to use for promotion as outlined in section 4.

3.Online Behaviour
If at any point, concerns are raised regarding behaviour of pupils online including cyber bullying or sexting, this should be reported immediately and will be dealt with in line with our behaviour and bullying policy. To find more information on these issues please visit the following NSPCC link: https://www.nspcc.org.uk/preventing-abuse/child-abuse-and-neglect/online-abuse/legislation-policy-practice/

4.Photography and Videography:
As a performing arts school, we use photography and videography to share achievements, show progress and to generally market what we have on offer. Photography and videography may be used to market the school on several platforms which include, but are not limited to, Facebook, Twitter, Instagram and our website. Should an achievement be shared online, it will never be posted using a child’s full name, but may be posted with their first name with prior consent from their parent/guardian. If parents/guardians do not wish for photos or videos to be used of their child they need to write to Cassana (Academy Principle) on cassanaperformanceacademy@gmail.com at the earliest opportunity as directed to when agreeing to our terms and conditions through their parent portal. Any videos or photos taken by staff in class must be sent to Cassana within 48 hours and deleted from the original device upon which they were taken as soon as they are sent. It is then the responsibility of Cassana to ensure these are used appropriately in line with all policies, and removed once they are no longer required.

5.1Staff-Parent Online Relations
Working with parents can result in friendships growing and CPA understands that social media is one way in which people stay in touch and up-to-date with each other. Should parents/guardians and staff become friends and chose to communicate using these online resources, for example Facebook, Twitter and Instagram they are free to do so, however any opinions regarding anything posted on social media are that of the individual and do not represent CPA. Staff are reminded to remain professional as laid out in their Staff Handbook.

5.2.Staff-Student Online Relations
At no point should staff and students be linked via online sources unless said student is over 18 and both parties are happy with such arrangement. Should a student add, follow or friend request a staff member on social media, the staff member should under no circumstances accept and should report this to the Designated Safeguarding Officer immediately. Equally if a student sends a message directly to staff, this too should be reported to the DSO to deal with appropriately and the member of staff should not reply – this is to ensure the safeguarding of students and the protection of our staff. If at any point it is discovered that a member of staff has added, followed, friend requested or directly message a student, this should be reported to the DSO immediately so appropriate action can be taken.